GTC Our terms and conditions for selling iontophoresis and psoriasis devices

General Terms & Conditions

1. Applicability of Terms and Conditions

The following terms and conditions shall govern all contracts between you as a consumer and

The shop under Iontophoresis-device.com is an accredited online shop and has agreed to comply to the Trusted Shops quality criteria (available at www.trustedshops.com).

2. Offer & Acceptance

When you place an order to purchase a product by clicking the order button, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send an order confirmation via e-mail to you that we've accepted your order or dispatched the product to you.

3. Right to Cancel for Consumers

You have the right to cancel the order at any time before the expiry of a period of 15 working days beginning with the day after the day on which you receive the goods without giving reason. However, this period won´t start before all information obligations laid down in the "Consumer Protection (Distance Selling) Regulations 2000" have been fulfilled.
You may cancel by giving us notice in any of the following ways: by a notice in writing which you leave at our address, by a notice in writing which you send by post to our address, by fax to our business fax number, by email to our email address.
You must return any goods supplied at your own expense if you cancel the contract.

Note the 8-weeks money back guarantee for Iontophoresis-Sets and Dermalight

4. Prices and delivery costs

4.1. All prices are in EUR and include VAT for all EU- countries at the appropriate rate. Delivery charges are included in the prices quoted for the worldwide insured express delivery .

5. Delivery

5.1. We deliver to the following countries:

Worldwide, except Germany, for orders to Germany you have to go over our German sites

5.2. Delivery time approximately within Europe the UK 2-4 days. Delivery for the rest of the world is approximately 4-8 days.

6. Payment Methods

6.1. You can pay in advance by bank transfer, by credit card, and by Paypal.

6.2. Your credit card will be charged when placing your order successfully.

7. After-Sales Services

Any complaint regarding the goods or services supplied should be made to:

8. Storage and Accessibility of the contract

The contract´s content will be stored. You may store the general terms and conditions and readily look them up. For safety reasons your order´s data are not available via internet. We keep these data in confidence according to our privacy policy.